The Determination of Critical Success Factors Affecting the Success of Supply Chain Management in the Defence Industry in Turkey by SWARA and DEMATEL Methods
DOI:
https://doi.org/10.63556/ankad.v10i1.370Keywords:
Supply chain management, , defence industry, multi-criteria decision making, SWARA, DEMATELAbstract
In this study, we examine the success factors in the supply chain methods of defense industry companies from the perspective of sustainability and green transformation. The literature indicates that top management commitment, adoption of new technologies and processes, customer requirements, employee participation, brand image creation, government regulations and incentives, employee training, reverse logistics management, sustainability, green information systems, transparency, and stakeholder pressures are factors that influence the success of supply chain management. These factors were analyzed using the SWARA and DEMATEL methods as a multi-criteria decision-making problem. In this context, the aim was to determine the critical success factors playing a role in supply chain management and to identify the relationships between them. The relationships between these factors, ranked according to their importance using the SWARA method, were revealed by applying the DEMATEL method. The critical success factors were determined using the SWARA method and ranked according to their importance levels. Accordingly, the most important criteria were the adoption of new technologies and processes, top management commitment, and government regulations and incentives, while the criteria with the lowest importance levels were transparency and stakeholder pressures. The results of the DEMATEL and SWARA applications revealed that the criterion for identifying new technologies and processes, determined as the most important criterion, was influenced by the criteria of top management commitment, government regulations and incentives, sustainability, and green information systems. The results of the analysis indicate that the main factors defense industry companies should consider when designing their supply chains are: integrating new technologies and processes into operations; raising top management awareness to integrate sustainability factors into business objectives and policies; utilizing qualified employees who embrace the company through training and activities; and conducting operations within the framework of legal regulations imposed by the government.
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